Customers are entitled to return where wrong goods are delivered in which case a return exchange is offered. Refunds are available only where the product is dead on arrival and an exchange is not the customer’s preference. In these cases shipping will be at Infiniti’s cost. Please assist by providing copy of invoice or other proof of purchase when returning goods for exchange or refund.
No goods will be accepted for return unless prior arrangement has been made with Infiniti Fitness and a Return Authority number has been issued.